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Have a question, need help with your order or looking for something specific? Our team is happy to assist you.

Bhima Customer Support Team

How Can We Help You ?

Live Chat

Chat with our support executives in real time

Call Us

Speak to our support team for quick assistance

1800-8910-916

(Mon- Sat, 10Am - 7PM IST)

Email Us

Drop us an email and we'll get back to you.

More Ways To Reach Us

Registered Office

Bhima Madurai Pvt Ltd

Ward no.64 , Door no. 16,

Mattuthavani Main Road

Madurai, Tamilnadu - 600040

Ecommerce

Toll Free: 1800-8910-916

Email : egoldsupport@bhima.co

Email Support

Customer Support

egoldsupport@bhima.co

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Now You Can Find It In A Store Near You

Every piece you love waiting at a store nearby.

Frequently asked questions

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Yes, you’ll need to sign in to place an order. Creating an account also lets you track your orders.

Once your order ships, we’ll send you a tracking link by SMS and email. Just click through to see exactly where it is.

Absolutely. Every Bhima Jewellery product is BIS hallmarked and comes with proper authenticity certification, ensuring complete transparency and trust.

Bhima Jewellery offers a wide range of gold jewellery including rings, necklaces, bangles, earrings, chains, bridal collections, and daily wear designs.

We accept cash, debit cards, credit cards, UPI, net banking, and other approved digital payment methods, both online and in-store.

Use our online size guide before you order to get it right the first time. If it still doesn’t fit, you can exchange it for the correct size at your nearest store.

Yes, the rate shown at checkout is the rate you pay, with no changes afterward.

Your Encircle Points are applied automatically at checkout. Just select "Redeem Points" and the value is adjusted instantly.

Every shipment is insured. If anything arrives damaged or doesn’t arrive at all, contact us and our executives will provide you with a solution.